Privacy Policy

Introduction

denontraba ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Name and contact details (email address)
• Information submitted through our contact forms
• Service preferences and enquiry details
• Any additional information you choose to share with us

Information Collected Automatically

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and communicate with you
• To provide our services and fulfil our obligations to you
• To improve our website and service offerings
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Your consent to the processing
• The necessity to perform a contract with you
• Compliance with legal obligations
• Our legitimate interests, provided these do not override your fundamental rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets, with appropriate notice to you

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymise it.

Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: [email protected]
Address: Level 12, 287 Elizabeth Street, Sydney NSW 2000, Australia

If you are not satisfied with our response to your privacy concerns, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.