GDPR Compliance

About This Page

This page provides additional information for individuals located in the European Economic Area (EEA) or United Kingdom regarding their rights under the General Data Protection Regulation (GDPR). This information supplements our Privacy Policy.

Data Controller

denontraba is the data controller responsible for your personal data. Our contact details are:

denontraba
Level 12, 287 Elizabeth Street
Sydney NSW 2000, Australia
Email: [email protected]

Legal Bases for Processing

Under the GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal bases:

Consent

Where you have given clear consent for us to process your personal data for specific purposes, such as receiving communications from us or the use of non-essential cookies.

Contract Performance

Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as when you engage our services.

Legitimate Interests

Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests. Our legitimate interests include:

• Operating and improving our website and services
• Ensuring network and information security
• Preventing fraud
• Marketing our services where appropriate

Legal Obligation

Where processing is necessary for compliance with a legal obligation to which we are subject.

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge, subject to certain conditions.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis, or where we process your data for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by a further two months in complex cases, in which case we will inform you.

We may need to verify your identity before processing your request. If we cannot verify your identity, we may request additional information.

International Data Transfers

As we are based in Australia, your personal data may be transferred outside the EEA. When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Transfers to countries that have been deemed to provide an adequate level of protection by the European Commission

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position

Complaints

If you believe we have not handled your personal data in accordance with the GDPR, you have the right to lodge a complaint with a supervisory authority. For EEA residents, you can find your local supervisory authority at https://edpb.europa.eu/about-edpb/board/members_en. For UK residents, you can contact the Information Commissioner's Office at https://ico.org.uk.

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For any questions about this GDPR information or our data protection practices, please contact us at [email protected].