Contact Us
We would be pleased to hear from you
Whether you have questions about our services, wish to discuss your specific situation, or are ready to book a session, we welcome your enquiry. Please use the form below or reach out through our contact details.
Contact Details
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed
Send Us a Message
What Happens Next?
After you submit your enquiry, a member of our team will review your message and respond within one to two business days. We will address any questions you have and, if appropriate, suggest next steps based on your expressed interests and needs.
There is no obligation associated with your enquiry. We understand that reaching out can feel like a significant step, and we respect whatever pace feels right for you.
Frequently Asked Questions
How quickly can I start?
Our availability varies depending on the service and the practitioner you work with. We typically have openings within one to two weeks for most services. For urgent matters, please indicate this in your message and we will do our best to accommodate.
Are sessions conducted in person or online?
We offer both options. In-person sessions are available at our Sydney location, while online sessions are conducted via secure video conferencing for clients anywhere in Australia. Both formats are equally effective for most purposes.
What is your cancellation policy?
We request at least 24 hours notice for cancellations or rescheduling. This allows us to offer the time to others who may be waiting. Cancellations with less notice may incur a fee, though we understand that genuine emergencies arise.
Is what I share confidential?
Yes. We maintain strict confidentiality in accordance with professional ethical standards. There are limited legal exceptions to this, which we discuss at the outset of our work together. Your privacy is fundamental to the trust upon which our work depends.
Disclaimer: Submitting an enquiry does not constitute a professional relationship. Information provided through this form is used solely to respond to your query and assess how we might assist you. For urgent mental health concerns, please contact Lifeline Australia (13 11 14) or Beyond Blue (1300 22 4636). denontraba services are not a substitute for emergency mental health support.